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Appointment Times
Please arrive 10-15 minutes early. This will give our receptionist Payment
Payment is expected on the day services are provided. We Pet Insurance Pet health insurance is a way for you to help ensure that your pets are able to receive the utmost care. It helps you afford some treatments that may otherwise be financially difficult to afford. We are happy to fill out the Veterinary Pet Insurance forms when requested. Visitation We are pleased to have you visit your pet while it is staying in our hospital. Because we are often doing procedures during the day, please call us to make an appointment to ensure that your visit will be quiet and uninterrupted. Visits are typically limited to 15 minutes. Medical Records If your pet has received medical care at another hospital, please have the previous veterinarian fax a copy of his or her medical records to (972) 396-1966 so that we may review them in advance. Drop-offs If you have a busy schedule and would like to drop off your animal you can do so. Please bear in mind that we work in drop-offs between scheduled appointments so they may not be seen immediately. When you drop-off your animal let us know when you would like to come back for the pick-up and a phone number with which we can reach you in case we have questions. Hospitalization/Boarding All boarders are required to be up to date on their vaccinations. For dogs, this includes: DHP, rabies, and bordetella (kennel cough). For cats, this includes: FVRCP and rabies. In order to prevent flea infestation to other pets and patients in our hospital, flea treatments are used if we detect ectoparasites on your pets. Please see the Boarding section for further details. |
